Please follow us on Facebook for our most up-to-date information.
June 6, 2020 COVID UPDATE:
Dear Rocky Hill Pediatrics Friends and Families,
RHP is working hard to continue providing essential well visit and sick visit care both virtually, through telemedicine, and in person in our office. We wanted to update you on the hard work we have been doing and review some of our policies. I realize this will take a few minutes to read but please take the time and share it with our other patients. Together, we can keep everyone safe and healthy!
Please remember everyone over 2 years old must wear masks in our office.
Try to bring only one caregiver and leave siblings and grandparents at home, whenever possible. (For newborn visits through 6 months we welcome both parents). We are happy to FaceTime or include other caregivers via video or phone call who wish to be a part of the visit.
“Your Car is the New Waiting Room”. We offer check in via telephone once you arrive and we can open our “side door” to let you in for visits if you prefer to avoid the waiting room. Our back hallway is another option to encourage physical distancing.
We are continuing to offer “well visits” in the morning and early afternoon and are doing most “sick” visits by telemedicine. If we need to see anyone with a fever, we are saving those visits for after 4 pm, when all “well visits” are done for the day.
We are only having 2 providers see patients in the office and the 3rd is doing telemedicine to limit the number of patients in the office at one time.
We are using our “lunch” hour from 1-2 to see patients to keep our waiting room close to empty.
We have dedicated “newborn” rooms specifically for well newborn and infant visits.
We have 2 dedicated “sick rooms” that we use only for sick visits, not well visits.
We have invested in 2 high quality HEPA filters to add another layer of safety.
We continue to clean fastidiously between patients, at lunch, and at the end of the day.
We will call you the day before your appointment to ensure that everyone in your family is well. If your child has a fever or other COVID symptoms or anyone has been exposed to COVID we will reschedule your appointment or change it to telemedicine if possible. If you have traveled outside of CT within the last 14 days, please let us know. Depending on where you traveled, we may ask you to delay your appointment until you have been back in CT for 14 days.
We are excited to share that we have created a new Lactation Consultation Office! Our Nurse Practitioners Janna and Rachel, are both certified lactation consultants, and have helped us create a space in their office for lactation appointment. NO SICK or other patients will be in that space.
We meet weekly via “Zoom” with our staff to ensure excellent communication and collaboration and to problem solve any challenges that arise as we practice medicine in a new way. One example of our “problem solving” is to have a medical assistant “floater.” If the waiting room has more than a few patients, she helps us clean rooms and get patients into rooms more quickly.
The providers listen to a 1 hour webinar each week dedicated to Pediatric COVID updates.
The result of all of this education and communication is that we feel confident that our office is safe and ready to welcome you back! Please give us the courtesy of 24 hours notice if you cannot keep your appointment. The summer schedule is filling up quickly, so this week is a great time to call us if your child is due for their “check up.”
Lastly, as part of our ongoing education on pediatric COVID, the stress on parents and families cannot be understated. If you are struggling, we have a lot of resources. Even if you think it is not a “pediatric” problem, like food, housing, money stress, behavior problems, please reach out!
Drs. dos Santos, Litwin, and Schwab
Additional Links to get the most current and up to date information:
Welcome to Our Practice
Rocky Hill Pediatrics, LLC strives to provide excellent pediatric care from birth to age 21. We provide well care, pre-operative physical exams, camp and sport physical exams, same-day sick appointments, lactation consultations, ear-piercing (4 months and older), consults for chronic health or behavioral concerns and 24-hour emergency care by telephone. If you need to contact us, the 24-hour number is 860-721-7561. In addition, we are now offering the Circle of Security Parenting Program in our office on Tuesday afternoons and mental health care from Dr. Michelle Reynolds of Hopewell Solutions on Thursday afternoons.
At Rocky Hill Pediatrics, our providers offer comprehensive medical care for infants, children, and adolescents. Our courteous and knowledgeable staff works hard from the first contact to make every visit to our office a positive experience.
Whether it's your child's first visit to our Rocky Hill office, or just a routine well-child checkup, we strive to make sure you and your child are always comfortable and informed. We take the time to talk with you to help you understand your child's needs, and we equip you with the knowledge necessary for promoting a lifetime of optimal health and wellness.
To help you get acquainted with our practice, we have provided the important information you need on our website. Please browse these pages to learn more about our doctors, services, and office policies.
Our pediatric staff believes exceptional care is obtained when there is an ongoing relationship between the clinician and patient. We want to be lifelong partners in your child's health. We achieve this goal by listening to your questions and concerns, as well as educating you on how to promote a healthy lifestyle for the entire family.
When you choose Rocky Hill Pediatrics, you can feel confident that you are teaming with knowledgeable, compassionate clinicians who have dedicated their careers to child-focused health care. Please do not hesitate to contact our office with questions or concerns. Our medical and office staff look forward to meeting you and your family.