Coronavirus Update: 

March 26, 2020

Covid 19 update:

At RHP we continue to practice the highest level of safety in the office.  We are successfully (and happily!) seeing newborns and well visits in our office. We are now carefully screening patients the day before “well” visits by telephone to prevent anyone with respiratory symptoms from entering our waiting room.  We have moved all of our well visits to the morning allowing our waiting room and exam rooms to remain clean and safe.  Thank you to our wonderful staff and patients for helping us with this transition.

In this time of social distancing, many families are understandably worried about coming into the office.  Recent feedback from patients who have been in for appointments, continues to be favorable and many have commented on how smoothly the transition to the “new normal” has gone.  Further, they have commented on how safe, comfortable, and cared for they feel during their visits. We have streamlined our check in and check out policies allowing for very little interaction with our front staff to ensure your safety and ours. Most important is that we are limiting the time spent in the waiting room (five minutes or less on most occasions) and we have dedicated “well” and “sick” rooms for patients.

Once a thorough cleaning has been done after morning visits, in our afternoon time slots we are seeing some sick visits in the office.  In keeping with the CDC guidelines, we are NOT scheduling any patients who exhibit mild respiratory symptoms or sore throats, however, many of these appointments are now conducted via “Telemedicine” or Virtual Visits via video connection.  These telemedicine visits are scheduled with either Dr. Schwab, Litwin or dos Santos or with one of our wonderful nurse practitioners, Rachel Mitchell or Janna Zempsky.  Many families have taken advantage of this arrangement and seem relieved that they do not need to leave their house unnecessarily. 

Because we are seeing fewer patients in the office however, modified office hours may be necessary.  Our number one priority remains our patients!  It is best to call when we open at 8:30 so that one of our staff members can assist you accordingly.  Our office may close early some days, but continue to call our main number for any after hour triage or to speak with a doctor on call.

While we are frustrated by the lack of availability of testing for COVID, we are merely following the guidelines set forth by the CDC and the State of Connecticut.  At this time with very few testing kits available in our state, testing remains focused on the higher risk and older populations (60 years or older with underlying medical conditions).  Remember that this epidemic will pass and that children generally get a very mild case of COVID if they become infected.

In an effort to be fully transparent and honest with our patients, we will continue to keep you updated as necessary.  We are here for you and so grateful for your loyalty to us as we strive to be the best pediatric practice!  We welcome any feedback or questions from you via our patient portal or by telephone. Stay well and safe and home!

Additional Links to get the most current and up to date information:

www.healthychildren.org

www.cdc.gov

 

---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Welcome to Our Practice

Rocky Hill Pediatrics, LLC strives to provide excellent pediatric care from birth to age 21. We provide well care, pre-operative physical exams, camp and sport physical exams, same-day sick appointments, lactation consultations, ear-piercing (4 months and older), consults for chronic health or behavioral concerns and 24-hour emergency care by telephone. If you need to contact us, the 24-hour number is 860-721-7561. In addition, we are now offering the Circle of Security Parenting Program in our office on Tuesday afternoons and mental health care from Dr. Michelle Reynolds of Hopewell Solutions on Thursday afternoons.

Mission Statement

At Rocky Hill Pediatrics, our providers offer comprehensive medical care for infants, children, and adolescents. Our courteous and knowledgeable staff works hard from the first contact to make every visit to our office a positive experience.

Whether it's your child's first visit to our Rocky Hill office, or just a routine well-child checkup, we strive to make sure you and your child are always comfortable and informed. We take the time to talk with you to help you understand your child's needs, and we equip you with the knowledge necessary for promoting a lifetime of optimal health and wellness.

To help you get acquainted with our practice, we have provided the important information you need on our website. Please browse these pages to learn more about our doctors, services, and office policies.

Our pediatric staff believes exceptional care is obtained when there is an ongoing relationship between the clinician and patient. We want to be lifelong partners in your child's health. We achieve this goal by listening to your questions and concerns, as well as educating you on how to promote a healthy lifestyle for the entire family.

When you choose Rocky Hill Pediatrics, you can feel confident that you are teaming with knowledgeable, compassionate clinicians who have dedicated their careers to child-focused health care. Please do not hesitate to contact our office with questions or concerns. Our medical and office staff look forward to meeting you and your family.

Our Insurances