Anna, Receptionist and Schedule Coordinator
Anna has been with Rocky Hill Pediatrics since 2014 and successfully manages all aspects of the front desk area. Anna works for us on Mondays, Tuesdays, and Thursdays and has a wealth of knowledge in Athena which is our electronic medical records system. Anna specializes in assisting our patients with scheduling appointments, filling prescriptions, insurance eligibility and helping our patients with portal access. She also works with the Make-A-Wish foundation by helping some of our patients achieve their most special wishes. Anna lives locally with her husband and three lovely children. Anna is fluent in Italian and is willing to help translate if needed.
Paula, Financial and Billing Coordinator
Paula joined Rocky Hill Pediatrics in 2015 and is a graduate of Central Connecticut State University graduating with a Bachelor of Science Degree major and a double minor in Science. She handles billing, coding, insurance verification and patient transfers. Paula is currently working towards her AAPC certificate. This certificate prepares billers with skills to ensure that the most appropriate codes are utilized for a successful claim process. Paula follows up on claim statuses, resolve claim denials, post payments and manage collections. Paula is a step mother to two beautiful girls and she and her husband were blessed with their first child in 2016.
Bio coming soon...